Privacy Policy

Copy Quality UK Ltd Data Privacy Policy

This policy refers to Copy Quality UK Ltd and how personal data is processed in compliance with the Data Protection Act (DPA) 1998 and the new General Data Protection Regulation (GDPR) which comes into effect from 25th May 2018.

This policy applies to data subjects of Copy Quality UK Ltd and users of  The use of cookies and analytic software is also explained.

Headings within this policy are inserted for the convenience of the reader only and are not to be considered when interpreting this policy.


Personal data is any information that could identify a person (data subject).  Personal sensitive data relates to information concerning a data subject’s racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences.

A data subject is any identified or identifiable person whose personal data is processed by the data controller.

A data controller determines the purposes for data processing and the way personal data is processed.

Processing is any action or actions performed on personal data such as collection, organisation, storage, erasure or destruction.

Data Collection

Copy Quality UK Ltd collects personal data that is required for the provision of products and services.  This primarily includes contact details such as names, addresses, telephone numbers and email addresses.

Copy Quality UK Ltd collects any additional data received by email, letter, telephone, through or by any other means of correspondence.  Personal data is not collected from third parties.

Copy Quality UK Ltd can store personal data obtained from social media interactions outside of social media platforms if correspondence regarding products and services is received; the data is then covered as outlined in this policy.

Data Protection

Copy Quality UK Ltd has security measures in place to protect personal data from theft, loss and breach of privacy:

  • Access to personal data is restricted to authority figures within Copy Quality UK Ltd
  • Devices containing personal data are password protected
  • There is a Firewall (security software) in place to protect internal information from the internet
  • Hard copy documentation containing personal data is stored securely and concealed.

Data Retention

Copy Quality UK Ltd retains personal data for no longer than it is necessary for tax purposes, the reason(s) it was originally collected and where otherwise required by law.

Personal data can be reviewed at any time to determine whether it is still needed which can result in the destruction or archiving of personal data.  Service contracts are archived when they become inactive and any personal data related to a service contract is also archived.

Please be aware that companies can keep personal data for longer if kept for public interest archiving or statistical purposes.


Copy Quality UK Ltd act as a data controller by processing personal data which may include sensitive personal data.  Personal data is always processed with legitimate interest and compatible with the reason(s) the data was originally collected.

Copy Quality UK Ltd uses personal data to provide data subjects with requested products and services.  Copy Quality UK Ltd may contact data subjects regarding products and services and in response to enquiries.  Copy Quality UK Ltd does not contact data subjects with marketing information.

Copy Quality UK Ltd may be required to share personal data with trusted and necessary third parties; for example, to provide an external courier with a delivery address.

Copy Quality UK Ltd may be required to process personal data for investigating, detecting and reporting crime; to demonstrate compliance and to actively comply with industry standards and any laws and acts that may apply. may contain links to external websites.  Copy Quality UK Ltd is not responsible for the practices of other websites and encourages visitors to read the privacy policies of every website that collects personal data.


Data may be obtained from cookies through  Cookies are small text files that are placed on a device by websites when they are visited.  Cookies enable delivery of more personalised content and are widely used to make websites work or work more efficiently.

Most web browsers allow some control of most cookies through the browser settings.  Please note that in a few cases some website features may not function if cookies are removed from the browser.

Google Analytics

When is visited, a third-party service called Google Analytics is used to collect standard internet log information and details of visitor behaviour patterns.  This is to discover factors such as the number of visitors to various parts of the website.

This information is processed in a way that does not identify anyone; Copy Quality UK Ltd does not make, and does not allow Google to make, any attempt to find out the identities of those visiting


Data subjects have the following rights regarding their personal data:

The right to be informed

Data subjects have the right to clear, transparent and understandable information regarding their rights and how Copy Quality UK Ltd uses their personal data.  This is the purpose of providing data subjects and visitors to with a data privacy policy.

The right of access

Data subjects have the right to access their personal data that is being processed by Copy Quality UK Ltd.

The right to rectification

Data subjects are entitled to correct their personal data if it is inaccurate.

The right to be forgotten / erasure

Data subjects are entitled to request the deletion of their personal data where there is no exigent reason for Copy Quality UK Ltd to continue processing it.  Please be aware that there are exceptions to erasure.

The right to restrict processing

Data subjects have the right to put an end to the processing of their personal data in certain circumstances.  Copy Quality UK Ltd can continue to store personal data when processing is restricted but may not further process it.

The right of data portability

Data subjects have the right to acquire and reuse their personal data, as well as the right to have their personal data directly transferred to third parties in certain circumstances.

The right to object

Data subjects have the right to object to Copy Quality UK Ltd processing their personal data.

The right to withdraw consent

Data subjects who have given consent to Copy Quality UK Ltd to process their personal data have the right to withdraw their consent at any time.  Any processing of the data subject’s personal data up to that point is not unlawful.

The right to complain

Data subjects have the right to make a complaint to the Information Commissioner’s Office (the data protection authorities) if they believe their personal data has not been processed in compliance with data protection law.

Please contact Copy Quality UK Ltd to arrange a suitable time to discuss personal data and the practise of rights.  Contact details can be found at

Copy Quality UK Ltd may occasionally update this policy therefore data subjects and visitors to may want to review it each time personal data is provided.

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